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TERMS & CONDITIONS

CUSTOMER CARE

Cloud9Rides is dedicated to providing exceptional customer care. Our team is committed to assisting you with any queries or concerns you may have. Whether you need assistance with booking a rental or have questions about our tours, we are here to help. You can reach out to us via phone, email, or by visiting our store in the Smokey Mountains. Your satisfaction is our top priority, and we strive to ensure that you have an unforgettable experience with Cloud9Rides.

​WHOLESALE INQUIRIES

Interested in partnering with Cloud9Rides? We offer exciting opportunities for retailers to sell our exceptional products. If you are interested in becoming a wholesale partner, please reach out to us for more information. We are dedicated to establishing successful partnerships and expanding the presence of Cloud9Rides in the outdoor adventure market.

​PRIVACY & SAFETY​

At Cloud9Rides, we prioritize the privacy and safety of our customers. We have stringent measures in place to safeguard your personal information and ensure secure transactions. Our privacy policy outlines how we use and protect your data, providing you with the confidence to engage with us. We utilize trusted payment gateways and adhere to industry best practices to maintain the highest level of privacy and safety for our customers.

PAYMENT METHODS​

​- Credit / Debit Cards
- PayPal
- Offline Payments

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